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23.8.16


I found debriefings were almost like confessing my sins to a priest
—except that this was done over a microphone, 
so the whole “congregation” heard my mea culpas, 
particularly when I had to say what all of us learned to say: “I don’t know.” 
Knowing what we didn’t know was how we kept people from getting killed.
(Gene Kranz, in Failure is not an Option: Mission Control From Mercury to Apollo 13 and Beyond)

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